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Delivery Information
FREE NEXT DAY DELIVERY on all orders over £250 (before VAT) to UK Zone 1
When will my order arrive?
We do our utmost to ensure all outstanding orders leave us before our collection time of 3:00pm for DX Oversize and 4:00 pm for DPD (Royal Mail leaves at 1:00pm)
Example1: (UK Zone 1)
A DPD order placed Monday before 4:00pm will be delivered next day, Tuesday, but if placed after 4:00pm will be delivered Wednesday
Example2: (UK Zone 1)
A DPD order placed Friday before 4:00pm will be delivered Monday, but if placed after 4:00pm will be delivered Tuesday
Please make sure you order in time!
On rare occasions deliveries can become disrupted by bad weather, congested traffic, driver illness, vehicle breakdowns and busy periods like the lead up to Christmas etc. Please order in advance if possible if your order is critical. We always email tracking details as your order leaves our warehouse
We are not able to send or deliver on any bank holiday, sorry
Large Rubi electric tile cutting machines take several days to be delivered by pallet. This is clearly mentioned in their product descriptions
Our couriers (DPD or Tuffnells) deliver weekdays 8:00am - 6:00pm - Saturday available to UK Zone 1 only by special request at additional cost
We deliver to the following areas only
Guide to Delivery Zones and Post Codes & Prices
UK Zone 1:
Pricing: (calculated automatically during checkout)
Royal Mail Tracked 48 - £2.99 limited by weight and size
Next Day Courier: £5.99 (except below)
Next Day Courier (trim): Tile trim and 2.5m long items with value under £30, £19.99 - value between £30 and £100: £12.99 - value over £100: £9.99 Any trim order with a value over £250 Next Day delivery is FREE
FREE NEXT DAY Courier Delivery : All orders with value over £250
(Prices before VAT)
Post Codes covered:
All UK mainland postcodes NOT listed individually elsewhere
Scottish Highlands:
Pricing: (calculated automatically during checkout)
Royal Mail Tracked 48 - £2.99 limited by weight and size
2 Day Courier: from £14.99 upwards depending on weight and size
Tile trim and 2.5m long items NOT permitted
(Prices before VAT)
DPD Post Codes:
AB31 - AB38, AB41 - AB56
FK17 - 21
IV1 - IV40, IV52-54, IV63
KW1 - KW14
PA21 - PA40
PH15 - PH99
Scottish Islands:
Pricing: (calculated automatically during checkout)
Royal Mail Tracked 48 - £2.99 limited by weight and size
2 - 4 Day Courier: from £14.99 upwards depending on weight and size
Tile trim and 2.5m long items NOT permitted
(Prices before VAT)
Post Codes:
HS
IV41 - IV51
KA27 - KA28
KW15 - KW17
PA20, PA41 - PA49, PA60 - PA78
PH42 - PH44
ZE
Northern Ireland:
Pricing: (calculated automatically during checkout)
Royal Mail Tracked 48 - £2.99 limited by weight and size
2 Day Courier: from £14.99 upwards depending on weight and size
Tile trim and 2.5m long items NOT permitted
(Prices before VAT)
Post Codes:
BT (all)
Republic of Ireland:
TEMPORARILY SUSPENDED
Isle of Man:
Pricing: (calculated automatically during checkout)
Royal Mail Tracked 48 - £2.99 limited by weight and size
2 Day Courier: from £14.99 upwards depending on weight and size
Tile trim and 2.5m long items NOT permitted
(Prices before VAT)
Post Codes:
IM (all)
Isle of White:
Pricing: (calculated automatically during checkout)
Royal Mail Tracked 48 - £2.99 limited by weight and size
2 Day Courier: from £5.99 upwards depending on weight
Tile trim and 2.5m long items NOT permitted
(Prices before VAT)
Post Codes:
PO30 to PO41
Jersey: (no VAT charged on goods, you are responsible for any inbound GST)
Guernsey: (no VAT charged on goods)
Pricing: (calculated automatically during checkout)
Royal Mail Signed for - £5.50 (limited by weight and size)
2 - 4 Day Courier: from £14.99 upwards depending on weight
Tile trim and 2.5m long items NOT permitted
Post Codes:
JE (all)
GY (all)
